Telephone Systems & Contact Centres

Enhance customer engagement with integrated communication solutions built for modern businesses.

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Communication Technology That Connects Your Business

IP Telephony & VoIP

Modern IP telephony systems replacing legacy PBX with flexible, scalable, and cost-effective VoIP solutions.

  • IP PBX Deployment
  • VoIP Infrastructure
  • SIP Trunk Integration
  • Mobile Extension Support
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Contact Centre Solutions

Feature-rich contact centre platforms with omni-channel support, call recording, and real-time analytics.

  • Omni-Channel Support
  • Call Recording & Analytics
  • IVR & Auto-Attendant
  • CRM Integration
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Unified Communications

Unified communications platforms integrating voice, video, messaging, and collaboration tools.

  • Microsoft Teams Integration
  • Video Conferencing
  • Instant Messaging
  • Presence Management
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Cloud Telephony

Cloud-based telephone systems with the flexibility to scale instantly and support remote teams.

  • Hosted PBX
  • Cloud Contact Centre
  • Disaster Recovery Failover
  • Pay-As-You-Go Licensing
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Business Outcomes

Improved customer experience

Reduced communication costs

Flexible team scaling

Remote work enabled

Call analytics & insights

Faster response times

Why Unified Microsystems

Certified Telephony Engineers

Avaya, Cisco, and Microsoft certified engineers with years of telephony deployment experience.

Cloud-First Approach

We design for cloud-first telephony — providing flexibility and resilience from day one.

Seamless Migrations

We migrate your existing telephony infrastructure to modern platforms with zero downtime.

SLA-Backed Support

All telephony systems are covered by our 24/7 support with defined SLAs.

Scalable Licensing

Add users, features, and locations as your business grows — without costly hardware upgrades.

Secure Communications

Encrypted voice and data communications protecting your business conversations.

Insights

Our Projects

Explore detailed accounts of our major projects, showcasing how our tailored IT solutions have driven success and innovation for our clients

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Upgrade Your Business Communications Today

Our communications experts will assess your current telephony setup and design a modern solution that fits your team and budget.

Get a Communications Assessment

ISO 27001

Certified

UAE & PH

Presence

Microsoft

Partner

24/7

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