Managed AMC & Flexible Support
IT support arranged around your actual needs, not a standard package that doesn't quite fit.
- Customised annual maintenance contracts
- Managed helpdesk or specific services
- Enterprise-grade IT for any size
Managed IT & Support
Turnkey IT Support
Enterprise-grade managed IT across the UAE, Philippines, Thailand, KSA, UK and USA. We run, monitor and protect your systems so your team can focus on the business.
ISO 27001 certified
ISO 9001 certified
Microsoft partner
UAE, PH, TH, KSA, UK & USA
24/7 support
Since 2008
What We Deliver
IT Support Tailored to Your Operations
Managed IT Support
Your day-to-day IT, run and scaled for you.Cost-Effective Outsourcing
Comprehensive IT coverage at a predictable cost — well below what an in-house team requires.
- A fraction of an in-house team's cost
- Monitoring, backup & service desk
- Maximises every IT budget
International Reach
The same IT standard maintained across every country your business operates in.
- Supported across UAE & Philippines
- Aligned to global IT standards
- Regional & international, one team
Expert Consultancy
IT strategy shaped by your business goals, not vendor preference or short-term fixes.
- Technology aligned to business goals
- Strategic IT planning included
- Maximum impact at minimal cost
Security & Resilience
Systems monitored, protected and ready to recover.24/7/365 NOC Monitoring
Problems found and fixed before your team ever knows they happened.
- Continuous monitoring by our NOC
- Resolved before they hit operations
- Round-the-clock coverage
Disaster Recovery & Business Continuity
Recovery timelines agreed upfront, tested regularly, and ready when disruption strikes.
- Fully tested recovery processes
- Operations maintained during disruption
- Audit and compliance ready
Continuous Risk Monitoring
Unusual patterns flagged and escalated immediately, with a clear chain of accountability.
- Round-the-clock behaviour monitoring
- Anomalies flagged before they escalate
- Structured escalation & clear ownership
Advanced Security Controls
A single security standard applied consistently, everywhere it applies.
- Policy enforced consistently
- Controls reviewed regularly
- Effective at all times
Human Risk & Compliance
Reduce the risk your people and regulators create.Human Risk Assessments
People are the most common source of security incidents — we address the gaps before they cost you.
- Risk areas identified & prioritised
- Accountability assigned proactively
- Fixes implemented before incidents
Regulatory Compliance
Your compliance obligations tracked and maintained, so an audit is never a scramble.
- Mapped to regulatory requirements
- Gaps closed proactively
- Systems always audit-ready
Training & Awareness
Security behaviour built on what's actually happening in your environment, not generic content.
- Training based on real risk data
- Staff understand threats and controls
- Reduced human-driven exposure
Human Risk Mitigation
Access and sharing controls tightened where risk data shows they're needed most.
- Controls reduce exposure at the source
- Access & sharing restricted by policy
- Lower likelihood of incidents
Business Outcomes
24/7 system uptime
Lower IT operating costs
Fast, predictable recovery
Reduced human-driven risk
Team freed for core work
Scales with your growth
Why Choose Unified Microsystems for IT Support?
Continuous Support and Monitoring
Our NOC monitors your systems around the clock, identifying and resolving issues before they affect your operations or your team.
Guaranteed Service Level Agreements
Defined response times and clear accountability mean you always know what to expect and where to look if things don't go as planned.
Comprehensive Third-Party Management
We manage your vendors and technology partners on your behalf, reducing the coordination burden on your internal team and keeping standards consistent.
Multi-Lingual Expert Team
Our team operates across languages and time zones, removing communication barriers and ensuring support is accessible wherever your business operates.
Disaster Recovery Experts
We design, implement, and test recovery solutions with defined RTO and RPO targets so your business can restore operations quickly and predictably when disaster strikes.
Business Continuity Planning
We build structured, tested continuity plans that keep critical services running through disruption, with clear ownership and documented procedures your team can execute under pressure.
Flexible Pricing
Managed IT Support Packages
We believe in upfront, scalable solutions that can grow with your business. Whether you are a small startup or an established business with a regional GCC presence, we have the ideal support tier for your needs.
Standard
Dependable IT
For businesses that need dependable, well-managed IT without complexity. Covers the fundamentals to keep your systems running and support all your users.
- End-user support and device management
- Microsoft 365 administration and optimisation
- Email security, backup, and basic cyber protection
- Patch management and system health monitoring
- Disaster recovery and business continuity planning
Ideal for
Businesses that need reliable day-to-day IT operations without the overhead
of an in-house team.
Most popular
Advanced
Proactive & Secure
For growing organizations that need stronger controls, greater visibility, and a more structured IT environment with proactive security and policy-driven management.
- Proactive cybersecurity and threat protection
- Device and identity management, including conditional access
- Mobile device and endpoint control
- Policy-driven IT environment with improved visibility and governance
- Disaster recovery and business continuity planning
Ideal for
Businesses that have outgrown basic IT support and require a more controlled,
secure operating environment.
Regulated
Compliance-ready
For organizations operating under formal compliance, audit, or regulatory obligations. Built around risk management, incident response, and business continuity.
- Advanced data protection and risk management
- Security monitoring and incident response
- Compliance, audit, and governance support
- Business continuity and resilience planning
- Disaster recovery and business continuity planning
Ideal for
Financial services firms, legal practices, and any organisation subject
to regulatory oversight or formal audit requirements.
Regulated-Entity Coverage
On-site IT & AMC inside the world's financial centres
On-the-ground engineers across leading financial jurisdictions — DIFC, ADGM, the City of London and beyond. The same SLA and standards, wherever your regulated entities operate.
Request on-site support7
Financial centres
6
Jurisdictions
2008
Established
24/7
Coverage
AE
Dubai, UAE — DIFC
Dubai Financial Services Authority
On-site AMC across the DIFC
AE
Abu Dhabi, UAE — ADGM
Financial Services Regulatory Authority
On-site support in ADGM
GB
London, UK — City & Canary Wharf
Financial Conduct Authority
On-site & remote in the Square Mile
SA
Riyadh, KSA — KAFD
Capital Market Authority
On-site AMC in King Abdullah Financial District
US
New York, USA — Lower Manhattan
U.S. Securities & Exchange Commission
East Coast on-site & remote
PH
Manila, Philippines — Makati & BGC
Bangko Sentral ng Pilipinas
On-site IT support & helpdesk
TH
Bangkok, Thailand — Sathorn–Silom
SEC Thailand
APAC on-site IT support
Relevant Industries
Built for industries like yours
See how turnkey it support shows up across the industries we serve.
Managed IT & Support
Enlist the IT Support Services You Need for Growth and Scalability
With our turnkey IT support solutions, you get maximum protection and productivity with minimal effort and expense. Get in touch to arrange your free IT audit.
Arrange a Free IT Audit ISO 27001
ISO 9001
UAE, PH, TH, KSA, UK & USA
Microsoft partner
24/7 support
Since 2008
Insights
Our Projects
Explore detailed accounts of our major projects, showcasing how our tailored IT solutions have driven success and innovation for our clients