Managed IT & Support

Custom IT Services for Regulated Entities

Our turnkey IT services for regulated entities keep your business compliant, secure, and efficient with minimal input from your in-house team.

ISO 27001 certified
ISO 9001 certified
Microsoft partner
UAE, PH, TH, KSA, UK & USA
24/7 support
Since 2008

Our Tailored IT Services for Regulated Entities

Governance, Risk & Compliance

Strategy, oversight, and risk managed from the top.

Enterprise Architecture Design

A structured, scalable IT foundation built around compliance and long-term control.

  • Structured, compliant IT environment
  • Systems that prevent gaps & scale
  • Aligned with business objectives

Outsourced IT Leadership

Senior IT oversight without the cost or commitment of a full-time hire.

  • Senior strategy & risk oversight
  • No full-time employee cost
  • Leaves your team free for core business

SOC/SIEM as a Service

Full-stack threat visibility and centralised log management, without building your own SOC.

  • Centralised logging & monitoring
  • Threats detected before disruption
  • Full system visibility maintained

Risk Register Management

Every risk identified, owned, prioritised, and tracked — not just documented once.

  • Risks identified in priority order
  • Clear ownership for each risk
  • Impact assessment & mitigation defined

Cybersecurity & Access Control

Controls that protect your systems, data, and people.

Cybersecurity Policies

Clear security rules that are actually enforceable, not just filed and forgotten.

  • Enforceable access & data policies
  • Consistent & auditable controls
  • Aligned with regulatory requirements

Incident Response & Readiness

A structured, tested team ready to act before an incident spirals into a crisis.

  • CIRT roles, responsibilities & actions
  • Tabletop exercises that expose gaps
  • Faster containment & lower impact

Mobile Device Management

Every device accessing your systems brought under a consistent security policy.

  • Control over all accessing devices
  • Policies based on your operations
  • Consistently applied to all endpoints

Data Encryption & Remote Wipe

Data protected in transit and at rest — and wiped from a lost or stolen device in minutes.

  • Encryption at rest and in transit
  • Maximum protection, zero disruption
  • Remote wipe for lost or stolen devices

Resilience & Recovery

Systems built to absorb and recover from disruption.

Secure Replication & Failover

Critical systems replicated continuously, with automated failover when they need it.

  • Systems replicated every 5 minutes
  • Encrypted connections throughout
  • Seamless cloud failover during outages

Rapid Recovery & Objectives

Fast restoration against recovery targets agreed upfront, not estimated after the fact.

  • Quick restoration after disruption
  • Physical delivery where network is slow
  • RPO & RTO targets met as agreed

Business Continuity Planning

Core services stay available through disruption, with defined ownership and tested procedures.

  • Application-level replication
  • Core services available through outages
  • Expert support for ongoing user access

Advanced Data Security Measures

Secure remote access and encryption enforced across every system in scope.

  • Encrypted & controlled remote access
  • Security controls applied consistently
  • System-wide protection

Business Outcomes

Regulatory compliance maintained

Minimised downtime and loss

Data integrity protected

Rapid recovery when it matters

Scalable for any business size

Proactive risk management

Why Regulated Entities Choose Unified Microsystems

Minimised Downtime and Revenue Loss

We maintain operations during disruption with systems designed to recover quickly and avoid unnecessary impact on your business.

Enhanced Data Integrity and Security

Our multidisciplinary team protects critical data with controls that ensure accuracy and secure access at all times.

High Availability and Redundancy

Keep your systems accessible through built-in redundancy that removes single points of failure, keeping systems fully functional and productive.

Scalable Solutions for All Business Sizes

We design IT environments that scale with your business without introducing unnecessary complexity or operational risk.

Enhanced Regulatory Compliance

We develop strategies addressing compliance with PCI DSS, DFSA, SEC and other regulatory bodies — reducing risk and avoiding costly fines.

Proactive Risk Management

We identify and address risks early through continuous monitoring and clear accountability for mitigation and remediation work.

Regulated-Entity Coverage

On-site IT & AMC inside the world's financial centres

On-the-ground engineers across leading financial jurisdictions — DIFC, ADGM, the City of London and beyond. The same SLA and standards, wherever your regulated entities operate.

Request on-site support

7

Financial centres

6

Jurisdictions

2008

Established

24/7

Coverage

AE

Dubai, UAE — DIFC

Dubai Financial Services Authority

On-site AMC across the DIFC

AE

Abu Dhabi, UAE — ADGM

Financial Services Regulatory Authority

On-site support in ADGM

GB

London, UK — City & Canary Wharf

Financial Conduct Authority

On-site & remote in the Square Mile

SA

Riyadh, KSA — KAFD

Capital Market Authority

On-site AMC in King Abdullah Financial District

US

New York, USA — Lower Manhattan

U.S. Securities & Exchange Commission

East Coast on-site & remote

PH

Manila, Philippines — Makati & BGC

Bangko Sentral ng Pilipinas

On-site IT support & helpdesk

TH

Bangkok, Thailand — Sathorn–Silom

SEC Thailand

APAC on-site IT support

Everything included

The complete service, grouped by capability. Nothing here is an upgrade or an add-on — it's all part of the package.

44 capabilities 9 domains 0 add-ons to reach the baseline

Microsoft 365 & productivity

6included
  • Desktop versions of Word, Excel, PowerPoint & Outlook
  • 1 TB of cloud storage
  • SharePoint & OneDrive
  • Microsoft Teams
  • E-mail signature management
  • Management and optimisation of Microsoft licences

Identity & access

5included
  • Entra ID management
  • MFA enforcement
  • Conditional Access
  • Risky sign-in protection
  • Management of SSO, SAML applications and identity providers

Endpoint protection

5included
  • SentinelOne anti-virus
  • USB blocking
  • Device encryption
  • Attack surface reduction
  • Operating system patching

Device management

5included
  • Mobile Device Management
  • Microsoft Intune policy management
  • Microsoft Autopilot application deployment
  • Remote wipe
  • 3rd-party application patch management

Email & data security

6included
  • Cloud backup of email and files
  • DMARC protection
  • Spam and malware filtering
  • Advanced spam and malware filtering
  • Microsoft Message Encryption
  • Data Loss Prevention (quoted per required scope)

Network & web security

4included
  • DNS platform and security
  • Tenant-wide web filtering
  • Group-based web filtering
  • Web Application Firewall service

Threat detection & response

4included
  • Managed 24/7 SOC with active threat detection and remediation for endpoints and Microsoft 365
  • Enhanced cyberthreat protection against viruses and phishing
  • Vulnerability management
  • Cybersecurity awareness training

Compliance, audit & governance

6included
  • Microsoft Compliance Centre
  • Legal hold and eDiscovery
  • E-mail compliance vault
  • Managed File Transfer platform with audit facility
  • IT policy, ready to tailor
  • Policy configuration backup and change tracking

Continuity, monitoring & support

3included
  • Periodic BCP, CIRT tabletop, and backup testing and recovery
  • 24/7 health monitoring
  • Unlimited workstation support, 09:00–17:30 Mon–Fri

Beyond the standard service

Everything above is included as standard. These extend the service to match how your organisation actually works.

Optional add-ons

Daily scheduled visit

Request a specific number of half or full days per week as a dedicated on-site visit.

Remote support as standard

Every package includes unlimited remote support, 9:00am–5:30pm, Monday to Friday.

Extended hours on request

Beyond 9:00am–5:30pm, we offer cover into the evenings and weekends. Contact us for details.

Dedicated consultancy hours per month

A monthly allocation of senior advisory time for IT steering, roadmap planning, risk reduction, and business-aligned technology decisions.

Also supported, on request

Other systems we support — on a unit-rate and location basis:

  • Firewall and VPN management
  • Managed Wi-Fi & captive portal
  • Telephone systems
  • Access control
  • CCTV
  • Printers
  • Physical servers & hypervisors
  • Virtual machines
  • AWS and Azure infrastructure

Managed IT & Support

See how your IT measures up

Book a compliance review and we'll walk through where your current setup stands against your obligations — and what compliance-ready looks like for you.

Book a Compliance Review
ISO 27001
ISO 9001
UAE, PH, TH, KSA, UK & USA
Microsoft partner
24/7 support
Since 2008
Insights

Our Projects

Explore detailed accounts of our major projects, showcasing how our tailored IT solutions have driven success and innovation for our clients

View All

Stay in the loop

Project stories, tech insights & careers — follow Unified Microsystems on LinkedIn and Instagram.