Policies Privacy Policy

Privacy Policy

Download PDF

How we collect, use, store, and protect personal data in compliance with applicable data protection laws including UAE PDPL and GDPR.

1. What Information Do We Collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. This may include your name, e-mail address, mailing address, phone number, and credit card information. We also store the IP address from which the order request was made for anti-fraud purposes.

2. What Do We Use Your Information For?

  • To personalise your experience and better respond to your individual needs
  • To improve our website based on the information and feedback we receive
  • To improve customer service and respond more effectively to support needs
  • To process transactions — your information will not be sold, exchanged, or transferred to any other company without your consent
  • To send periodic emails regarding your order, and occasional company news, updates, and related product or service information

3. How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

4. Do We Use Cookies?

We do not use cookies.

5. Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Trusted third parties who assist us in operating our website or servicing you may have access to this information, provided they agree to keep it confidential. We may also release your information when required to comply with the law or protect rights, property, or safety.

6. Third Party Links

Occasionally we may include links to third party products or services on our website. These third party sites have separate and independent privacy policies. We have no responsibility for the content and activities of these linked sites.

7. Your Consent

By using our site, you consent to our website privacy policy.

8. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or send an email notifying you of any changes.

Download the full document as a PDF.

Download Privacy Policy